Headway Hertfordshire appreciates all feedback and takes your views seriously. We use all comments, complaints and compliments to continually improve the services we offer.
All comments, compliments and compliments are reviewed by our Chief Executive who reports to the Chairman and Board of Trustees.
We aim to address any concerns quickly and informally. However, if you wish to make a formal complaint we ask that you do so in accordance with our complaints procedure. For a copy of our complaints procedure and to make a complaint please contact us.
Thank you for taking the time to share your views.