The Team

Our dedicated team ensure the right support for people in Hertfordshire affected by an ABI.

John Archer – CEO

John is an experienced charity leader who has been CEO since November 2016. Before joining the charity world, John had a long career in business acquisition and automotive technology. John is passionate about helping people affected by a brain injury – both those recovering and their carers.

Anna photo

Annette, Sarah and Anna

Annette, Sarah and Anna work as Occupational Therapists and run Headway Hertfordshire’s HABIT programme across the county.


They work closely with clients who are hoping to return to some form of employment, training, voluntary work or other meaningful activity.


They all thoroughly enjoy working with individual clients to help them to reach their goals and regain their independence


‘It’s rewarding to see our clients make progress and achieve their goals.’


Pauline Gentle and Jacqui Bagshaw

Pauline and Jacqui are local support coordinators who, between them, work across the whole county.


Their role is to take initial referrals, make home visits and assess clients’ needs. They provide crucial information and advice and help clients set – and achieve – their individual goals.


Pauline and Jacqui also run our wonderful peer support groups, carer support groups and training sessions.


Joanne Whittle

Jo is the Administrator for the charity and helps keep the Headway Hertfordshire running smoothly. She is also coordinator for our volunteers, counsellors and our new Ambassador program.

Susan Hudson

Susan is our Finance Manager. She has an accounting background and works with numerous charities across Hertfordshire. Her role is vital as it ensures that our income and expenditure is robustly monitored and managed.