The Team
Our dedicated team ensures the right support for people in Hertfordshire affected by an acquired brain injury (ABI).
John Archer – CEO
John is an experienced charity leader who has been our CEO since November 2016. Before joining the charity world, John had a long career in business acquisition and automotive technology. John is passionate about helping people affected by a brain injury – both those recovering and their carers.
Joanne Whittle
Jo is Headway’s office manager and helps keep our office running smoothly. She also co-ordinates our volunteers and the counselling service.
Jane Ross
Jane joined Headway Hertfordshire as a volunteer six years ago, and is now our office and project administrator for the Family Service. Jane’s role further includes producing our newsletter and regular fundraising bulletins.
Melanie Mair
Mel is our Finance Manager, ensuring our income and expenditure are robustly monitored and managed.
Occupational therapists
Sarah, Anna, and Tanya work as Occupational Therapists and run Headway Hertfordshire’s HABIT programme. Annette focuses on the educational workshops connected to Habit, as well as delivering training to Adult Care Service staff and carers’ workshops.
They work closely with clients hoping to return to some form of employment, training, voluntary work, or other meaningful activity. They all thoroughly enjoy helping our individual clients reach their goals and regain their independence.
Sarah Biggerstaff
Anna Michau
Tanya Ridge
Local Support Co-ordinators
Pauline, Jacqui and Michelle are our local support coordinators working across the whole county.
Their role is to take initial referrals, make home visits and assess clients’ needs. They provide crucial information and advice and help clients set – and achieve – their individual goals. Pauline, Jacqui and Michelle also run our wonderful peer support groups, carer support groups and training sessions.
Pauline Gentle
Jacqui Bagshaw
